Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Billing and shipping address
• Order and purchase history
• Account information
• Shopping preferences
• Communications sent to Maison Vitae Lab
• Mobile phone number, if you choose to enroll in SMS messaging

We may also automatically collect certain technical information when you visit our website.

Log Files and Website Data

Like many websites, Maison Vitae Lab may use log files and similar technologies to collect information such as:

• Internet Protocol address
• Browser type
• Internet service provider
• Device type
• Date and time of access
• Referring and exit pages
• Pages viewed
• Number of clicks
• General website activity

We use this information to analyze website trends, administer and improve our website, monitor site performance, enhance security, and better understand how visitors use our website. This technical information is not ordinarily used to personally identify individual visitors.

Cookies and Similar Technologies

Maison Vitae Lab may use cookies, pixels, web beacons, and similar technologies to remember visitor preferences, maintain shopping sessions, record information about pages visited, improve website functionality, and personalize content.

You may disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some areas of our website.

Instructions for managing cookies are available through your browser provider’s website.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide order, shipping, and account updates
• Respond to questions and customer-service requests
• Maintain and improve our website and services
• Personalize your shopping experience
• Prevent fraud and protect the security of our website
• Maintain business and transaction records
• Send promotional emails or text messages when you have provided the appropriate consent
• Comply with applicable legal and regulatory requirements

Sharing Your Information

Maison Vitae Lab does not sell, rent, or loan your personal information to third parties for their independent marketing purposes.

We may share information with trusted service providers when reasonably necessary to operate our business, such as website-hosting providers, payment processors, shipping carriers, email or messaging platforms, analytics providers, and other companies that help us process orders and provide services.

We may also disclose information when required by law, to respond to a valid legal request, to enforce our policies, or to protect the rights, property, safety, and security of Maison Vitae Lab, our customers, or others.

Email Communications

If you subscribe to our emails or make a purchase, Maison Vitae Lab may contact you with order information, company updates, special offers, and information related to products you purchased or expressed interest in.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email or contacting us at Maisonvitaelab@gmail.com.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, account notices, or responses to your inquiries.

SMS and Text Messaging

If you voluntarily consent to receive text messages from Maison Vitae Lab, you agree to receive recurring SMS or text messages at the mobile number you provided. Messages may be sent using automated technology where permitted by law.

Messages may include:

• Order and shipping updates
• Account notifications
• Customer-service messages
• Product announcements
• Promotional offers
• Special events
• Cart reminders

Consent to receive promotional text messages is voluntary and is not a condition of making a purchase.

Maison Vitae Lab does not charge a fee for its messaging service. However, message and data rates may apply according to your wireless provider and mobile plan. Message frequency may vary.

You may opt out at any time by replying STOP to a text message received from Maison Vitae Lab. After opting out, you may receive one final message confirming your request. You may reply HELP for assistance or email Maisonvitaelab@gmail.com.

Wireless carriers are not responsible for delayed or undelivered messages. You are responsible for providing a valid mobile number and updating your information if your number changes.

To the extent permitted by applicable law, Maison Vitae Lab is not responsible for failed, delayed, or misdirected message delivery, errors in transmitted information, or actions taken in reliance on an SMS message.

Third-Party Services and Links

Maison Vitae Lab does not sell personal information to third-party advertising companies.

Our website may rely on third-party providers for essential business functions, such as payment processing, hosting, analytics, email communications, order fulfillment, and shipping. These providers may process information according to their own privacy policies.

Our website may also contain links to third-party websites. Maison Vitae Lab is not responsible for the content, security, or privacy practices of websites we do not own or control. We encourage you to review their privacy policies before providing personal information.

Payment Information

Payments may be processed through secure third-party payment processors. Maison Vitae Lab may not directly collect or store complete credit or debit card information. Payment information is handled according to the security standards and privacy practices of the applicable payment provider.

Data Security

Maison Vitae Lab uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

When sensitive information is transmitted through our website, industry-standard encryption and secure processing technologies may be used. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are not intended for children under the age of 18. Maison Vitae Lab does not knowingly collect personal information from children under 18. If we learn that such information has been collected, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

To submit a privacy request, contact Maisonvitaelab@gmail.com. We may need to verify your identity before completing your request.

Changes to This Privacy Policy

Maison Vitae Lab may update this Privacy Policy periodically to reflect changes in our practices, website, services, or legal obligations. Any revised policy will be posted on this page with an updated effective date.

Your continued use of the website following the posting of an updated Privacy Policy indicates your acknowledgment of those changes.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact: